Privacy Policy

Carillon Studios are committed to protecting your privacy and maintaining the security of your data is of paramount importance to us.

We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998 and includes the new general data protection regulations (GDPR) - May 2018.

Information we collect about you.

We collect information about you for 2 reasons: firstly, to process and deliver your order and secondly, to provide you with the best possible service.
We will not e-mail you except in connection with your current order or query unless you are subscribed to our mailing list. Please note opening an account with us automatically adds you to our mailing list. N.B. the option to unsubscribe is always added at the bottom of any mailshot sent out.
We will not supply any of your details to any third party in the future except for the purposes of debt recovery, unless required by law.
Please Note, we are required by law to notify the sale of any TV receiving equipment to the UK TV licensing authority.
The type of information we will collect about you includes: your name, address, phone number, email address, goods ordered.
The type of information we do not collect about you: We do not store credit card details.
We will never collect sensitive information about you without your consent.
The information we hold will be accurate and up to date.

You can check the information that we hold about you by emailing us.

You must supply suitable proof of your identity before we can divulge any information.
We will then supply a copy of all data held about you.
If you notify us of any inaccuracies we will correct the errors promptly.
Personal information that we hold will be held securely in accordance with the law.

Questions/comments about privacy?

Email us at data@carillonstudios.com