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Delivery Information
Automatic Downloads
It's easy! choose the style or style collection (disk) you would like to order, add them to the cart and pay with your credit/debit card or PayPal account. If you selected the "free instant download option" you can go to your account and download the styles straight away. Then just copy the files from your computer onto a floppy disk, USB, Memory Card, etc. Take this to your instrument, plugin and load in the normal way. N.B. Download files are zipped and once opened include a full file listing, artwork and instructions for loading.
Orders by post
It's easy! choose the disk/s you would like to order, add them to the cart and pay with your credit/debit card or PayPal account. Once your order is processed you then wait for the disk to be delivered by the postman. Then take the disk to your instrument plugin and load in the normal way. Please bare in mind that mail is slower and costs a little more than Automatic downloads!
COVID19 Notice To help ensure safety we only dispatch software orders by post in one go during the current crisis. Please Note all orders are therefore now sent on Friday mornings. We are sorry for any delays but under the circumstances, we are sure all our customers will understand.
Orders by courier
This is a special option for expensive or heavy items. Select this option when ordering, price if appropriate will be added and shown. Your order will normally be dispatched within three working days (Monday to Friday with the exception of English public holidays).
General Postal Information
Note that cross-border shipments are subject to opening and inspection by customs authorities and can be delayed by them.