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Once we have received your
booking form and deposit we will send a conformation letter in which you will
also be informed which room you have been provisionally allocated. Should there
be any rooms surplus to requirements we will upgrade where possible and subject
to our discretion.
Peace of mind:-
We guarantee to either move
a deposit to a future festival or refund a deposit under the following
circumstances
-
In the case of severe
illness or operation being required by a booked guest. Subject to appropriate
written confirmation being received by Carillon Festivals, i.e. doctors letter.
-
Death (guest booked or an
immediate family member).
Under these circumstances
and in agreement with Carillon Festivals no further payment will be needed for the festival
booked.
Therefore we recommend that
our guests do not need insurance for the above items.
We do suggest that or
guests consider insurance for health matters, something that many may already
have with bank accounts or credit cards (please check with your suppliers).
Carillon Studios, Carillon
Studios and any persons working on their behalf shall not be liable for any matter that could have been insured against.
Please Note:
Sea view, Side Sea
view, Double bed, Twin Bed, Single room, Suite cannot be guaranteed and are allocated
on a first come first served basis. If you require a double room for one person then
an additional supplement charge may be applicable please contact us for details.
However we do not charge a supplement for single occupation of a single room. Special requirements
such as diet, disabled facilities, shower, bath, etc, cannot be assured unless requested
when submitting the order form. In event of cancelations, monies will only be repaid subject to the decision of Carillon
Studios except
in the event of death or severe illness where a certificate will need to be submitted when
claiming back a deposit.
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